- Average User Rating
- Number of Reviews18
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Overview
Mozy are one of the oldest online backup services around and they have had a huge amount of exposure on the TV and radio in the US. Mozy offers its customers two products. These are known as Mozy Home and Mozy Pro. Both are very similar, Mozy Pro is more for business users that require 24/7 support and assistance.
Mozy currently offer 2GB of free storage space allowing you to try the services before you commit to one of their premium, however existing customers have since found that MOzy have removed their "unlimited" storage offer, and thus it is now capped.
Features
There are some very nice features within the Mozy Home plan, some of these being able to backup either open or locked files and private encryption keys. Although Mozy is seen to be one of the market leaders, there are some draw backs.
If yours want create a full system restore, the process can be very long winded and cumbersome. Also there are certain aspects of the Mozy Home client which are difficult to use and may not visually be suitable for certain PC or Mac users.
Summary
Since the removal of their Unlimited backup option, Mozy has dropped in not only our's, but others views as well. A well known brand in this market, which over time is slowly becoming "Old Hat" in our opinion.
Click Here To Visit Mozy
Mozy User Reviews
Is Mozy dying?
24th March 2012
Geoff
Texas
I've been using Mozy for 8 months now but it is slowly becoming worse and worse!
I've had problems backing up and restoring certain file types. Not good when you are in a hurry. I've tried their support contacts by they have stopped responding and my service is getting worse and worse. If this continues, I'm off.... MyPC Backup, do you have room for one more?
Are Mozy Snoozing?
11th March 2012
Jeff Newland
County Durham
Does anyone else agree? Mozy seem to have fallen asleep and let other online backup providers like MyPC Backup and JustCloud surpass them in the race to be market leader......
If you don't...... take a look, I think you'll be surprised what you find.
Support
6th March 2012
Kristen O\'Neill
Dallas
Mosy used to be the best online backup provider in the market but over the last 12months or so their service has really slipped. Full customer support is no longer included which makes me nervous that they are trying to hide something... Backupers beware!
Mozy? More like Dozy!
21st December 2011
Brooklyn
Arizona
Mozy used to be a sweet program but nowadays it sucks! My backups take ages and the support reponses take even longer, and also I used to get unlimited and now I'm limited! Really unhappy with these guys, I wish they just stayed like the did because they were the best around.
mozy online backup, must try harder
21st December 2011
sally jacobs
ontario
I really thought that after being taken over by EMC and having upped their pricing Mozy would have improved their service. Unfortunately this has not been the case. Dont get me wrong, they are very good at online backup, but i want more now. they haven't developed any new features for their existing customers and things are getting a little boring.
online backup - Only
21st December 2011
Vinda Singh
Tottenham, London
Having been a customer of mozy for a while i am getting bored watching other companies offering more. With my account (which is now not unlimited) only affording me online backup and not other features, i'm thinking its time to swap to one of the companies at the top of this review that can offer me cloud storage, file syncing and file sharing.
Sweet Program
20th December 2011
Laura
Michigan
I love Mozy and their product is awesome but it just lacks some key features of a 5* product. For me the biggest problem is that its not unlimited space, and nowadays I'd expect that from online backup, but apart from that I like the program a lot. The support is good and the features are awesome.
What a difference a day makes...
19th December 2011
Doris Travrell
New Mexico
I was so close to writting a terrible report for Mozy, but in the last 24 hours they have come good - after losing some of my data i had made a complaint and was asking for my money back.
After 2 weeks i finally got a response, and a positive one at that.
So right now, they are in my good books, i dont know if this will stay that way however.
Used to be Awesome
6th December 2011
Warren Thomas
Iowa
Around 2 years ago, I was probably Mozy's biggest follower, loved their service, loved their support and yet slowly it has started going downhill - not offering unlimited anymore and support has really started to frustrate me. I'm not so sure anymore.
Its Good, but its not the one.
3rd December 2011
Angleos Richmond
Bournemouth
I have had mozy for 6 months now and it is slowly becoming worse and worse - support has stopped answering my emails, my backup is slowingt down and i now i can backup everything! -Answer me Mozy!!!